APOLLO ACCOUNTS

PRIVACY POLICY

Apollo Accounts (apolloaccounts.co.uk) is committed to protecting your privacy abiding by the United Kingdom laws of the Data Protection Act 1998. Apollo Accounts (apolloaccounts.co.uk) takes your right to privacy seriously, and wants you to feel comfortable using the site and services offered on site. This privacy policy provides you with information on how we collect and process your personal data. Please also refer to Terms & Conditions

1. Data Controller

The Managing Director of Apollo Accounts at apolloaccounts.co.uk, Mr. P. Hodges, is the “data controller”, and responsible for how your personal data is handled.

2. Minors

Users of this website – apolloaccounts.co.uk and accountancy services MUST be 18 years or older.

3. Collection Of Data

Apollo Accounts (apolloaccounts.co.uk) collects information from you in several different ways when you access or use this website or through any face to face appointment. Some information is collected automatically, and other information is collected through our communications with you in relation to our services. The following list includes the ways that we may collect information about you:-

• Quote Request: When you request a quote, we collect personal and business information for the purpose of producing a quote.
• Log Information: We obtain information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this website.
• Device Information: We collect information about the computer or mobile device you use to access our website, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behaviour.
• Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this website.
• Information collected by cookies and other tracking technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this Site, including information about your browsing behaviour, purchase behaviour, and other engagement with the Services. We use this information in one or more of the ways described below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.
• Information collected from other sources: We may also receive information about you from other sources and combine or link that with information we have about you. For example, we may collect demographic and change-of-address information from third party sources.

The following is a list of the different kinds of personal data that we may collect, use, store and transfer:-

• Identity Data: Title, First Name, Last Name, Username/Member Name, Gender, Date Of Birth, National Insurance Number, UTR Number, scanned copy of UK Driver Licence, and scanned copy of Passport
• Contact Data: Home Address, Business Address, Telephone Number, Mobile Number and Email Address
• Transaction Data: Details of payments received from you, bank account details for HMRC repayments, details of refunds, copies of invoices, and details of the services provided to you
• Technical Data: Login Details, Internet Protocol (IP) address, browser type and version, time zone, location, browser plug-in types and versions, operating system and platform, and other technology on the devices that you use to access this website
• Business Data: Details of your business, business accounts and related paperwork
• Stored Data: Identity Data, Contact Data and Transaction Data may be stored on our system.
• Marketing Data: This includes your preferences in how you receive marketing information from us and any related third parties.

We also collect, use and share aggregated data such as statistical or demographic data. Aggregated data does not directly or indirectly reveal your identity and therefore it is not considered by law to be personal data. Should we combine aggregated data with your personal data, the combined information will be treated as personal data and used in accordance with this privacy policy.

Website usage information is collected using cookies. For more information about the Cookies that are used on this website, please refer to our Cookie Notice

4. Change Of Purpose

We will only use your personal data for the purposes for which we collect it, unless we consider that we need to use it for another purpose and the reason for that is compatible with the original purpose.

5. Information Use And Disclosure

All personal information that you provide to Apollo Accounts (apolloaccounts.co.uk) when you request a quote is treated as strictly confidential and your privacy is respected. Efforts will be made to prevent your data being made available to third parties unless provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction a third party with or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates this policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this Policy. In the event you choose to use any links that appear on Apollo Accounts (apolloaccounts.co.uk) to visit other web sites, you are advised to read the privacy policies that appear on those sites.

6. Who We Share Your Personal Data With

We may have to share your personal data with the parties set out below for the purposes shown above.

• Internal third parties
• External third parties
• Providers
• Professional advisors including lawyers, bankers, auditors and accountancy services
• HM Revenue & Customers, regulators and other authorities based in the United Kingdom, who require reporting of processing activities in certain circumstances

Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. When You Fail To Provide Required Personal Data

If there is a need for us to collect personal data from you by law, or under the terms of a contract in relation to a service we provide to you, and you fail to provide requested data, we may not be able to provide the service to you. In this situation, we may cancel the provision of our service to you, which will in effect terminate our contract with you. In such an instance, you will be notified of the situation at the time.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law, due to the nature of our business and in accordance with HMRC regulations for tax purposes, we store the Identity, Contact, Transaction and Business data of our Clients for a period of seven years. This includes our own Company accounts, and the business files, accounts and any related paperwork belonging to our Clients.

In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

In some circumstances, you can ask us to delete your data. Please see your Legal Rights below.

10. Website Cookies

Like many web sites, Apollo Accounts (apolloaccounts.co.uk) sets and uses cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on apolloaccounts.co.uk website and, if so, may set and access cookies on your computer; such cookies are subject to the privacy policy of the parties providing the advertisement. However, the parties serving the advertising do not have access to this site’s cookies. These parties usually use non-personally-identifiable or anonymous codes to obtain information about your visits to this site. Please refer to our Cookie Notice for more information.

11. Your Legal Rights

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:-

• The right to request a copy of the personal data which we hold about you
• The right to request that we correct any personal data if it is found to be inaccurate or out of date
• The right to request your personal data is erased where it is no longer necessary to retain such data
• The right to withdraw your consent to the processing of your personal data at any time, where consent was the lawful basis for processing your data
• The right to request that we provide you with your personal data, and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable, i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means
• The right to request a restriction on the further processing of your personal data, where there is a dispute in relation to the accuracy or processing of your personal data
• The right to object to our processing of personal data, where applicable, i.e. where processing is based on our legitimate interests or in performance of a task in the public interest or exercise of an official authority, direct marketing, or processing for the purposes of scientific or historical research and statistics.

12. Exercising Your Rights

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please contact enquiries@apolloaccounts.co.uk.
While no fee is normally required, some exceptions apply. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Request From You
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit To Respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

13. Changes To Our Privacy Policy

From time to time, changes will be made to our privacy policy. This version of our Privacy Policy was last updated on 14th June 2022.

14. No Guarantees

While this privacy policy states standards for maintenance of data, and while every effort will be made to meet the said standards, Apollo Accounts (apolloaccounts.co.uk) is not in a position to guarantee compliance with these standards. There may be factors beyond our control that may result in disclosure of data. Consequently, Apollo Accounts (apolloaccounts.co.uk) offer no warranties or representations as regards maintenance or nondisclosure of data.

15. Legal Jurisdiction

If you have any concerns regarding Privacy at Apollo Accounts (apolloaccounts.co.uk), please Contact Us.

APOLLO ACCOUNTS (apolloaccounts.co.uk) PRIVACY POLICY
UPDATED: 14TH JUNE 2022

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